Computer repair & IT support · Rome, NY

Your one stop for PC maintenance, repair and upgrades.

Copper City Computers keeps your home PCs, laptops, and small business systems running smoothly — from virus cleanups and tune-ups to custom builds and on-site IT support.

Free estimates · Clear pricing · Local owner-operated shop serving Rome & the greater Utica area
For home
Slow PCs · laptops · Wi-Fi · gaming rigs · family devices
For small business
Workstations · servers · backups · Microsoft 365 · networking

Services

Whether you’re fighting a slow laptop or keeping a small office running, Copper City Computers is your one stop for PC repair, maintenance, upgrades, and small business IT support.

For home & office

Computer repair & tune-ups

We diagnose hardware and software issues, clean up junk programs, and get your system back to running the way it should.

  • Slow or freezing PCs and laptops
  • Startup & performance problems
  • Blue-screen & crash troubleshooting
Security & cleanup

Virus & malware removal

Pop-ups, suspicious behavior, or strange emails? We fully scan, clean, and secure your computer — and help you stay safer going forward.

  • Comprehensive malware & virus cleanup
  • Browser & pop-up cleanup
  • Security and update basics
Custom builds

New PCs & gaming rigs

From quiet office systems to high-end gaming PCs, we build custom computers matched to your needs and budget — and move your data over.

  • Custom desktops built to order
  • Gaming system builds & upgrades
  • Data transfer from your old PC
Protect your data

Data backup & recovery

Don’t risk losing family photos or critical business files. We help you choose and set up backup solutions and recover data when possible.

  • Local & cloud backup planning
  • External drive & NAS setup
  • Data recovery in many cases
For small business

Small business IT support

Think of us as your part-time IT department — without the full-time cost. We keep your office tech running smoothly.

  • Workstation & laptop setup
  • Network & Wi-Fi design and upgrades
  • Microsoft 365 & email support
Stay connected

Wi-Fi & network help

Dead spots, dropped calls, or printers that never stay connected? We design and fix home and small-office networks that actually work.

  • Wi-Fi coverage improvements
  • Wired & wireless network setup
  • Printer & device connectivity

Who we help

From first-time PC owners to busy small business owners, we focus on clear explanations, fair pricing, and reliable service.

Home users

  • Slow or crashing PCs & laptops
  • Gaming systems for kids & adults
  • New PC setup & data transfer
  • Virus cleanup & security basics
  • Wi-Fi & printer troubleshooting

Small businesses

  • Office PC & laptop deployment
  • Network, Wi-Fi & printer support
  • Server & shared storage guidance
  • Backup & basic disaster planning
  • Microsoft 365 and email support
Plain-English help, not geek-speak. We explain what’s wrong, what your options are, and what it will cost — before any work is done.

Customer reviews

Our best advertising comes from local customers who trust us with their home PCs and business systems. Here are a few of the things people have said.

★★★★★
“My Dell ENVY had a broken fan. I brought it in to Jim for maintenance and diagnostics, and the experience was outstanding. Fast turnaround, clear communication, and trustworthy work from someone who genuinely knows their stuff. Unlike the big-box experience at places like Best Buy—where you’re often met with long waits and impersonal service—this felt refreshingly direct and professional. If you want real tech support without the retail runaround, go local. You’ll walk away with peace of mind and a machine that runs like new. Thanks, Jim!”
Robbie
Residential customer · Rome, NY
★★★★★
“Amazing and friendly, fixed my computer in 2 days and gave me recommendations for parts. Affordable, fast service, cute dog. What doesn’t this guy have?”
Mr PCVirus
Residential customer · Rome, NY
★★★★★
“James was very knowledgeable and had my computer diagnosed, repaired and returned in under 3 hours and the prices were very reasonable. If you need your computer serviced I could not recommend him any more.”
Paulie J.
Residential customer · Rome, NY

Contact & hours

Call, email, or stop by. Evening and weekend appointments are often available — just reach out and we’ll find a time that works.

If you’re dropping off a system, please call ahead so we can make sure someone is available to meet you.

Located on Turin Rd · Rome, NY
Click below to open directions in Google Maps on your phone or desktop and navigate right to the shop.
Parking is available near the entrance. If you need help carrying equipment in, just give us a call when you arrive.